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Certified Once, Accepted Everywhere
Users can validate certification(s) confidently knowing the:
Certification is Valid
Certification Body is Accredited
Scope of Registration
APPEALS AND COMPLAINTS
MANAGEMENT OF APPEALS
An appeal against a decision is a means available to an interested party to express their disagreement with the resolution of such a decision.
This application may be made to us and will be carefully considered accordingly. The entire process will be carried out in accordance with our Complaints, Appeals and Suggestions Process, which describes the process for receiving, evaluating and deciding on appeals received.
MANAGEMENT OF COMPLAINTS
The communication with our stakeholders is of vital importance, so that through this channel you can express complaints in connection with the provision of the services.
A relevant complaint may be filed with us and will be dealt with accordingly. The entire process will be carried out in accordance with our Complaints, Appeals and Suggestions Procedure, which describes how complaints are received, evaluated and resolved.
